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Reservations
Services are available by appointment only. All services must be guaranteed with a major credit card to reserve your appointment. We recommend booking reservations in advance and will do everything possible to honor your request and time.We recommend scheduling your appointment no later than two or three days in advance to ensure availability. To reserve any services, we require a credit card or gift card number to guarantee the appointment.
Cancellations
We have a 24-hour cancellation policy: Please give us at least 24 hours notice to avoid paying the $35.00 cancellation fee for scheduled services. Because spa treatments are prepared specifically for you, you must notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. For any skin care or spa service cancellations or re-scheduling after the 24-hour cancellation deadline will still be charged for full service.
No-shows and same-day appointment cancellations less than 24 hours will be charged the full value of the treatment reserved, and/or any gift card or certificate associated with that appointment will count as services rendered and forfeited. If you are canceling an appointment that you've also previously rescheduled with less than 24 hours notice - you will be charged full price.This is why we require a credit card from you to guarantee your reservation.
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